We are committed to making our website accessible to everyone, including those with disabilities. If you are having difficulty accessing any part of this website, you can contact us directly through the chat icon at the bottom of this page or by reaching out to us at [email protected]. We welcome your suggestions and comments as we engage in ongoing efforts to improve the accessibility and usability of our website.

Availability and type of accessible seating tickets will vary based on the festival’s availability. If you would like to inquire about Accessible Seating, or any specific hotel needs, as part of the Travel Package program, please reach out to us at [email protected] immediately after purchase. We will go over all available options. Be sure to include the purchaser’s name, festival name, order number and package type, and specific accessibility request in your email.

In the best interest of fans and staff, the Event Organizer will continue to monitor local COVID-19 trends and meet or exceed protocols mandated by local governments. By purchasing tickets to this event, you agree to abide by the health and safety measures in effect at the time of the event, which may include wearing masks, providing proof of vaccination status and/or providing proof of negative COVID-19 test. Government mandates, venue protocols, and event requirements are subject to change. For more information, please visit the festival’s website.

No. Please see our Purchase Policy for more details.

For additional inquiries, you can reach out to us by clicking on the chat icon in the bottom right corner or by emailing us at [email protected]. We would be happy to assist you!

All Point Break Music Festival Travel Packages must be purchased online. Travel Packages will go on sale on Thursday, March 7th at 10AM ET. After you click on your desired Travel Package, you will be directed to our ticketing partner, Ticketstoday, to make and finalize your order.

Our website lists both the price per person and price per package. These prices do not include taxes & fees. Please note – if you are purchasing a Travel Package before Monday, April 1, 2024, you will have the option to either pay in full or opt-in to a payment plan. See more details about the payment plan option below.

All Travel Packages include one room for two guests. During the checkout process, you will have the option to select your preferred bed type, dependent on availability.

Yes, all Travel Packages have an age restriction of 21+ to check in at the hotel. Those under 21 can still occupy a room and attend the festival; however, the primary booker of the reservation must be 21+ for hotel check-in. Valid photo identification is required.

Yes, there is an optional payment plan for Travel Packages! If you opt into the payment plan at checkout, an initial 60% will be charged upon purchasing the package, and a final 40% payment will automatically be charged to the form of payment on file on Monday, April 1, 2024. If you purchase after Monday, April 1, 2024, you will be charged the full payment amount at the time of purchase. If you select ‘pay in full’ at checkout, no additional payments will be charged after your purchase! 

Please note: the payment plan can only be chosen at the time of purchase. If you pay in full when your package is purchased, the payment plan cannot be opted into after the fact.

If you purchase prior to Monday, April 1, 2024 and are on the payment plan but decide you’d like to make the second payment prior to the April 1, 2024 due date, you can reach out to our ticketing partner, Ticketstoday, at [email protected] and they can assist you.

Yes, all Travel Packages include two (2) General Admission (GA) passes to Point Break Music Festival for Saturday, June 1st – Sunday, June 2nd, 2024.

For more information on what GA or VIP tickets included in each Travel Package entail, check out the festival website for all the details.

All tickets for the Point Break Music Festival will be digital. In the weeks leading to the event, you will receive an email from Ticketmaster where you can claim your tickets to the show. Please note, you will need to click into this email and add your tickets to your Ticketmaster account, digital wallet OR print prior to getting to the festival. You will be required to use the same email address used to purchase your travel package to access your tickets in Ticketmaster. If you experience any issues accessing your tickets there will be friendly and knowledgeable 100x Staff at each hotel on check-in day to assist with any questions.

More information and further instructions including 100x check-in location and schedule will be emailed to the purchaser, at the email address used for purchase, 5-7 days before the event.

All 100x Travel Packages are non-refundable. Please refer to our Purchase Policy  for complete details. If you accidentally purchase the wrong package and hope to change your order, email us immediately at [email protected] and we will do what we can to help.

100x abides by the hotel’s standard hotel policy listed below. There is no guarantee that you will be able to check in earlier than the hotel’s standard check-in time. If you need to arrive at the hotel early, we will work with the hotel to make sure that your bags can be stored and easily accessible until your check-in time.

Four Points by Sheraton Virginia Beach Oceanfront
Check-in: 4:00 PM
Check-out: 11:00 AM

Sandcastle Resort on the Beach
Check-in: 4:00 PM
Check-out: 11:00 AM

100x Travel Packages do not include parking or cover parking expenses. To find details and rates for parking, please visit the individual websites of the hotels. You can refer to the summary below, but please note that 100x is not responsible for any parking fees, which are subject to change, and determined by each hotel.

Four Points by Sheraton Virginia Beach Oceanfront
Offers complimentary on-site parking and electric car charging station. Please note you will only have one parking space per room.

Sandcastle Resort on the Beach
Offers a parking garage on-site with complimentary self-parking. Please note you will only have one parking pass per room.

Both hotels are walking distance to the festival!

You will be required to provide a valid credit card at check-in. Incidental holds vary at each hotel property. Please refer to the hotel’s website for the most up to date information on incidental charges.

If you would like to stay longer than your Travel Package dates, you will need to book your additional nights as a separate reservation through the hotel directly. Please make sure you select the same room type purchased with your Travel Package. Once you have booked additional nights, you can email us at [email protected] to request to connect the reservations. We will do our best to work with the hotel to accommodate!

All requests must be submitted to 100x by Friday, May 3rd, 2024.

All Travel Package requests must be submitted to 100x by Friday, May 3rd, 2024.

If you are gifting this package to a guest and would like to update the order information, please reach out to [email protected] via the email address used to complete your Travel Package Purchase. Please submit your request in the following format for faster processing:

PURCHASER EMAIL –
PURCHASER NAME –
100x ORDER # –
PACKAGE NAME –
NEW PACKAGE HOLDER: First & Last Name –
NEW PACKAGE HOLDER: Email – 
NEW PACKAGE HOLDER: Phone # – 

Once you provide us with this information, the new package holder will officially have the package in their name and will be able to check into the hotel room. Please note, if you provide this information for a name update after tickets have been issued from Ticketstoday, you will be responsible for transferring tickets to the new package holder.

All packages must be paid in full prior to it being transferred to a new guest.

All Travel Package transfers include the entire package (hotel stay and festival passes) and cannot be split by day.

Submit all requests for your accommodations to [email protected].

All requests MUST be submitted to 100x by Friday, May 3rd, 2024.

In order to update your credit card information attached to your Travel Package payment method, please reach out to our ticketing partner, Ticketstoday, at [email protected] and they can assist you.